The main services offered are:

• Establishing systems to measure and monitor key HR indicators such as labour turnover, absenteeism, accident rates, disputes, strikes, disciplinary cases, performance levels, productivity, employee attitudes etc.
• Identify critical areas in need of change – an HR audit.
• Designing and implementing appropriate HR solutions, which could include:
  • Establishing a HR function
  • Establishing or reviewing HR policies and procedures
  • Detailed HR planning starting with a strategic HR plan
  • Employment Equity plan and Skills Development Plan
  • Skills training including identifying skills needs, running appropriate in-house courses and follow-up sessions. For details of the Hunter HRC decision making & problem solving course click here.
  • Team Development Workshop – based on the two decision making and problem solving courses. For more details click here.
  • Employee compensation
  • Review existing job evaluation system or install one (Paterson)
  • Labour Relations – including disciplinary code and grievance procedures
  • Recruitment and Selection
  • Performance Management – establish a holistic performance management system and train staff to implement it.
  • Incentive schemes.